Message to our Guests
In order to provide our guests with the most peaceful ambiance and relaxing treatments.
New Clients
Receive 15% off any spa treatments of $75 or more. Cannot be combined with any other offers, gift certificates, spa packages, discounts or retail items.
Reserving Spa Treatments
To ensure the availability of your desired appointment time we recommend making your reservation well in advance. A credit card or Gift Certificate number will be required at the time of reservation.
Health Issues
Please be forthcoming with any personal health issues, such as high blood pressure, heart conditions, allergies, pregnancy or any other serious condition. Due to specific health problems some spa treatments could have severe complications. First time guests will be asked to complete a client information form and our practitioners may ask additional questions. This information is for your care at Tranquil Escape Day Spa, Milwaukee and protected as highly confidential information.
Arrivals
We encourage our guests to arrive 10 minutes prior to your reservation to allow time to check in, prepare for your treatments and relax. Late arrivals will result in a shortened spa experience, as your treatment will conclude at the scheduled time. You will be charged the full service price.
Late Arrival Policy:
Arriving late will deprive you of valuable service time. As a courtesy to the next guest, your treatment will end at the time originally scheduled. The remainder of the service time may be used and you will be responsible for full service fees.
Cancellations and No Shows
Your appointment time is reserved just for you and at times you may need to change your appointment. We kindly ask that you give us 48 hours notice. Failure to provide the proper notice of cancellation will result in a full service charge.
***No shows will be charged full price and gift certificates will be invalid***
Spa packages and multiple bookings require at least 72 hours and are subject to the same cancellation fees. Repeated no-shows or cancellations may require credit card prepayments to reserve an appointment.
Attire
Come in with comfortable clothing. You are here to relax and enjoy yourself. A robe, slippers is provided for all guests receiving multiple spa treatments.
Valuables
We ask that you do not bring valuables to the spa, as we cannot be responsible for lost or stolen personal items.
Cell Phones
For the comfort of others receiving relaxing services, please silent your cell phone. Any phone calls must be made outside the spa.
Children & Young Teens
We do not offer services for children and young teens. For the comfort of others receiving relaxing services, children and young teens are not permitted in any treatment room or relaxation area. Although we love children, their presence in the treatment area can be disruptive to other spa guests. Please do not leave children unattended in the reception area.
Payments
We accept Cash, Visa, Master credit cards.
Gratuities
Gratuities are not included in the price of a spa treatments, but are customarily given to acknowledge good service. Although completely discretionary, the typical range is 15% and up.
Gift Certificates
All gift certificates/cards sales are final (non-refundable) and cannot be used to purchase another gift certificate/card. Gift certificates must be presented at time of redemption. Tranquil Escape Day Spa is not responsible for lost or stolen gift certificates. Gift Cards have no cash value and must be used in full. No change is given for remaining balances. Any remaining balance stay on your account. Gift Cards can be used towards spa services only.
Refunds
Unopened retail items may be returned for a full refund within 3 days of purchase with a receipt. Opened items are non-refundable.
Spa Parties
Our tranquil and peaceful ambiance makes it an ideal space to hold your next group event, be it a Bridal Party, friend’s night out or a corporate event. Let us help plan your special day. Fees may apply.
New Clients
Receive 15% off any spa treatments of $75 or more. Cannot be combined with any other offers, gift certificates, spa packages, discounts or retail items.
Reserving Spa Treatments
To ensure the availability of your desired appointment time we recommend making your reservation well in advance. A credit card or Gift Certificate number will be required at the time of reservation.
Health Issues
Please be forthcoming with any personal health issues, such as high blood pressure, heart conditions, allergies, pregnancy or any other serious condition. Due to specific health problems some spa treatments could have severe complications. First time guests will be asked to complete a client information form and our practitioners may ask additional questions. This information is for your care at Tranquil Escape Day Spa, Milwaukee and protected as highly confidential information.
Arrivals
We encourage our guests to arrive 10 minutes prior to your reservation to allow time to check in, prepare for your treatments and relax. Late arrivals will result in a shortened spa experience, as your treatment will conclude at the scheduled time. You will be charged the full service price.
Late Arrival Policy:
Arriving late will deprive you of valuable service time. As a courtesy to the next guest, your treatment will end at the time originally scheduled. The remainder of the service time may be used and you will be responsible for full service fees.
Cancellations and No Shows
Your appointment time is reserved just for you and at times you may need to change your appointment. We kindly ask that you give us 48 hours notice. Failure to provide the proper notice of cancellation will result in a full service charge.
***No shows will be charged full price and gift certificates will be invalid***
Spa packages and multiple bookings require at least 72 hours and are subject to the same cancellation fees. Repeated no-shows or cancellations may require credit card prepayments to reserve an appointment.
Attire
Come in with comfortable clothing. You are here to relax and enjoy yourself. A robe, slippers is provided for all guests receiving multiple spa treatments.
Valuables
We ask that you do not bring valuables to the spa, as we cannot be responsible for lost or stolen personal items.
Cell Phones
For the comfort of others receiving relaxing services, please silent your cell phone. Any phone calls must be made outside the spa.
Children & Young Teens
We do not offer services for children and young teens. For the comfort of others receiving relaxing services, children and young teens are not permitted in any treatment room or relaxation area. Although we love children, their presence in the treatment area can be disruptive to other spa guests. Please do not leave children unattended in the reception area.
Payments
We accept Cash, Visa, Master credit cards.
Gratuities
Gratuities are not included in the price of a spa treatments, but are customarily given to acknowledge good service. Although completely discretionary, the typical range is 15% and up.
Gift Certificates
All gift certificates/cards sales are final (non-refundable) and cannot be used to purchase another gift certificate/card. Gift certificates must be presented at time of redemption. Tranquil Escape Day Spa is not responsible for lost or stolen gift certificates. Gift Cards have no cash value and must be used in full. No change is given for remaining balances. Any remaining balance stay on your account. Gift Cards can be used towards spa services only.
Refunds
Unopened retail items may be returned for a full refund within 3 days of purchase with a receipt. Opened items are non-refundable.
Spa Parties
Our tranquil and peaceful ambiance makes it an ideal space to hold your next group event, be it a Bridal Party, friend’s night out or a corporate event. Let us help plan your special day. Fees may apply.